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Create Ticket

Raise a support ticket for a customer — billing's own ticket system.

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Customer

Searches the billing customer book as you type.

Complaint

Which desk this ticket lands with — leave blank if unsure.
Who is going out. They get the job by SMS, and the customer is told their name.
The customer's POP — set on their record, not here.
Goes in the technician's SMS as a tappable map link. Paste a Maps link or "lat,lng" for an exact pin.
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